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Pino Nature Hotel

stars: 4
Sarajevo, Bosnia and Herz.
8.7
VERY GOOD
9.5
Cleanliness
9.3
Comfort
8.8
Facilities
8.3
Food & Drinks
8.8
Staff
8.7
Value for money
8.8
Location
9.4
Wi-Fi
6.7
Ladies facilities (pool, spa, beach, etc)
8.1
Children facilities (pool, games, etc)
8.9
Family environment (leisure, entertainment, etc)

Why you can trust our reviews

Only real guests who have booked through our website and stayed at the property can write a review.

To keep the rating score relevant, we do not use reviews older than 12 months for properties with 30 reviews and more.

  • 8.2
    Wonderful stay

    The location is fenomenale, the hotel is clean and modern, most of the stuff was very friendly, nice and helpful.
    Food was great.

  • 9.1
    Nice place to chill

    Rooms, arkitecture, nature,

    A railn to tha place from where you can see the City of Sarajevo.

  • 7.5
    Translate
    Pino nature’de yaşam

    Otelin tasarımı, kullanılan malzemelerin kalitesi ve ortamın sessizliği mükemmel.

    Garsonun tavsiye ettiği bir yemeği denedik, beğenmediğimizi söyledik ama değiştirelim size başka bir yemek verelim demediler. Ayrıca otelde yeme içme ve havuz dışında zaman geçirebileceğimiz birşey Yok . En azından bir masa tenisi veya bisiklet olabilirdi . Televizyon var fakat Türk kanalı Yok. Bunlar ayarlanmalı bence gelen misafire göre .

  • 10
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    Huzurlu ve konforlu

    Çalışanlar oldukça yardımseverdi. Kahvaltısı mükemmeldi. Odamız oldukça konforluydu, fotoğraflarda gördüklerimizle birebirdi. Şehre yakınlığı ve bir o kadar da şehrin karmaşasından sadece 15 dk kadar uzaktaki konumu harikulade!

  • 9.0
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    EMPFEHLENSWERT 👍

    Sehr schönes Hotel, freundliches Personal und super Lage. Immer wieder gerne

    Während unseres Aufenthaltes kam die Polizei zu Besuch um in der sehr schönen und gemütlichen Lobby etwas zu trinken. Das Personal reagierte sehr aufgeregt und fing an die Gäste drum zu beten sich um umzusetzen damit die Truppe zusammen ein Sitzplatz haben. Ich persönlich fand den Aufwand zu übertrieben nicht angemessen den anderen Gästen gegenüber. Ansonsten ein super tolles Hotel mit freundlichem Personal.

  • 8.4
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    Alles ok!

    Das Personal war sehr freundlich. Die Lage 1A. Die Sauberkeit top.

    Das Wasser im Pool war zu kalt. Das Frühstück hätte abwechslungsreicher sein können.

  • 9.8
    Great Family hotel
  • 9.7
    Great hotel surrounded by lots of greenery!

    Great service from hotel staff who were extremely helpful and friendly.
    Comfortable and clean rooms.
    Terrace views were nice.
    Buffet breakfast was scrumptious.
    Excellent wifi.

  • 6.9
    Beautiful surroundings - Unprofessional Staff

    Gorgeous surroundings. Quiet and peaceful. The restaurant, breakfast and cafe staff were brilliant and very attentive. The rooms were comfortable.

    The reception staff were unprofessional. They didn't organise our airport transfer properly which was paid for on booking. They kicked up a huge fuss 15 mins before we were leaving. They wanted me to pay extra on top of 40 Euros I had already paid. This was after I had confirmed it with them the night before. Night time staff don't communicate with day staff. They said you paid for 5 passengers not luggage! Since when does airport transfer only include people and not their bags? They charged me twice for the transfer and had taken charges from the bill off my card before I had reviewed the bill.

    No airconditioning
    No complimentary water or tea and coffee in rooms.

  • 8.9
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    Sehr gerne wieder

    Das Frühstück war sehr vielfältig doch etwas mehr Abwechslung wäre nicht schlecht. Vor allem das frische brot jeden Morgen war mein Favorit. Personal war super nett und hilfsbereit. Nur die Verständigung in englischer Sprache war ein Nachteil wenigstens Deutsch und Türkisch müsste auch sein.

    Mehr Aktivitätsmöglichkeiten, Reinigungsservice für Wäsche gegen Aufpreis, Bügelmöglichkeit, Mehr Auswahl an Essen im Restaurant.

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