Coronavirus (COVID19) support
Last Updated: 06th June 2022 - 13:00
Traveling to England
We have good news for you. When you travel to England, you do not need to:
- complete a UK passenger locator form before you travel
- take any COVID-19 tests before you travel or after you arrive
- quarantine when you arrive
This applies whether you are vaccinated or not. It includes people who are transiting through England.
Traveling to the Netherlands
There are no coronavirus-related restrictions for entering the Netherlands for travellers who live in the EU/Schengen area or in a country participating in the EU travel rules scheme. The EU entry ban applies to other travellers who live outside the EU/Schengen area, but there are some exceptions. More information here.
Find the latest travel and health restrictions for your trip.
We always recommend you to check the entry admission rules of the respective countries. By entering your passport information, your country of departure and destination, and your vaccination status, you can quickly learn the effective rules and the current vaccination and PCR requirements in the respective countries.
Check Covid and visa entry requirements
HalalBooking does not accept any responsibility or liability over the accuracy of the information provided. COVID-19 maps are updated regularly and due to the ever-changing nature of the regulations, we strongly advise that you check with your airline before you travel.
WHAT YOU NEED TO DO TO TRAVEL
1. CHECK ENTRY REQUIREMENTS FOR YOUR HOLIDAY DESTINATION
Check Covid and visa entry requirements
2. ORDER PRE-DEPARTURE PCR TEST IF REQUIRED
3. CHECK YOUR PASSPORT VALIDITY
4. SORT OUT YOUR VISAS IF REQUIRED
5. COMPLETE ANY PRE-DEPARTURE COVID-19 TESTS
6. COMPLETE ANY PRE-DEPARTURE FORMS
Travel with confidence
We know how important travel is to HalalBooking’s loyal customers, so, in these uncertain times we are making things as easy as possible for you. We are here to help you.
Book with confidence – flexible rates with free cancellation
In a period of rapid change it’s important that you know that you have the time and space to review your decisions before travelling.
We offer free cancellation rates for most of our properties. For others, we have a book now, pay later option, allowing you to secure your 2022 holiday with a small deposit, which is refundable in most of the cases, or with no deposit at all. You will be asked to pay the remaining amount before the booking becomes chargeable, which is usually a few days or a few weeks before your check-in date. If you don’t pay, your booking will be cancelled automatically and your deposit refunded.
Whichever rate you choose, you will find that the terms and conditions are stated clearly, so that you know exactly how long you have to change your mind.
Our flexible rates mean that you can secure your holiday at the best possible price, giving yourself something to look forward to. If you change your mind later or if your circumstances change, it is easy for you to cancel with little or no financial penalty.
Putting health and safety first
These days, high standards of health and safety are more important than ever. When you visit a hotel or villa information page, an information flash under the property name lists additional safety and sanitation measures, which have been put in place to combat the spread of Covid-19. Some countries have put in place 3rd party certification. Turkey, for example, is issuing Safe Tourism Certificates, which have been uploaded to the individual property pages on HalalBooking.com so that you can view them for reassurance.
Hotels need to comply with more than 100 different measures. For more information about the certification criteria, please visit Turkey Tourism, Promotion and Development Agency (TGA) or download the COVID-19 assessment form for accommodation, cafes and restaurants which lists the more than 100 measures.
Travel to Turkey
Travellers who meet at least one of the conditions listed below are allowed to enter Turkey and will also be exempt from the quarantine application:
- Travellers who have received at least two doses of the vaccines approved for emergency use by the World Health Organisation or by Turkey (one dose for Johnson & Johnson), who submit a document stating that their most recent vaccination took place at least 14 days earlier;
- Travellers who submit a document issued by the relevant country’s official authorities stating that they have had the virus within the last 6 months. The 6-month period starts from the 28th day of the first PCR positive test result; and
- Travellers who, before entering Turkey, present a negative PCR test result received within the last 72 hours or a negative rapid antigen test taken within the last 48 hours.
- Travellers under the age of 12 are exempted from the PCR/antigen test report and the submission of a vaccine certificate.
Travel to Morocco
Air and sea connections have resumed. Land crossing points from Spain (Ceuta and Melilla) and Mauritania (Guerguerat) are open. Entry into Morocco simply requires:
- either a valid vaccination pass or a negative PCR test result less than 72 hours before entry
- a passenger health form
- Children under 12 are exempt from all requirements.
Travel restrictions and advisories in Europe
For an overview of borders and available means of transport and tourism services in EU Member States, please visit Re-open EU.
- Czech Republic
- Republic of Cyprus
- United Kingdom
How can I get help with an existing reservation on HalalBooking?
We understand that due to Coronavirus (COVID-19) and its health implications, your travel plans might change. For further support, please contact our customer support team at email@example.com.
How do I cancel my booking in this situation?
If your booking is no longer free to cancel or is non-refundable, you may incur a cancellation fee. Properties can also choose to change the dates of your reservation at no extra cost, so it’s worth contacting us to see if this is possible.
If your reservation was affected by Coronavirus-related events such as sudden border closures or travel restrictions enforced by authorities (force-majeure), but is no longer free to cancel or is non-refundable, get in touch with us via firstname.lastname@example.org.
What is the cancellation policy related to Coronavirus?
You may be able to cancel due to the circumstances related to Coronavirus. However this is dependent on several factors, including your destination, the property’s cancellation policy, the date you made your booking, your departure date, your arrival date, your country of origin, and your cancellation reason.
If you need to cancel due to a force majeure (described above) and the booking is no longer flexible, in many cases properties allow you to change the dates. In some cases full refunds might be possible to. However, if you booked a non refundable rate, the hotel has the right to not provide any of these options.
In general, if you don’t book a flexible rate, you may not be entitled to a refund. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. During times of uncertainty, we recommend booking an option with free cancellation. If your plans change, you can cancel free of charge until free cancellation expires.
Please get in touch with us via email@example.com for more details.
Can I move my booking to a later date?
If your booking is flexible, you can change your booking whenever you want. If you change your dates and the property has availability there may be a difference in price (higher or lower). This may be due to seasonality or different rates on weekdays versus weekends. If the rates are higher, you will have to pay the difference between the original price and the price for your new dates. If they are lower, the price difference will be reflected in your booking.
If your booking is not flexible, this is subject to the property’s decision. In the event of a force majeure, the property management might allow a change of date.
Can I transfer my reservation to someone else?
Please contact us at firstname.lastname@example.org directly if you would like to transfer the reservation to someone else or change the dates. Generally, the property’s individual policies apply. Please contact us to check if it is possible or not.