Hôtel Le Palace des Neiges

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (24 December) Gala Dinner per adult: EUR 160
• Christmas Eve (24 December) Gala Dinner per child: EUR 60 (up to 12 years old)
• Christmas Day (25 December) Gala Dinner per adult: EUR 160
• Christmas Day (25 December) Gala Dinner per child: EUR 60 (up to 12 years old)
• New Year's Eve (31 December) Gala Dinner per adult: EUR 260
• New Year's Eve (31 December) Gala Dinner per child: EUR 100 (up to 12 years old)
• New Year's Day (1 January) Gala Dinner per adult: EUR 260
• New Year's Day (1 January) Gala Dinner per child: EUR 100 (up to 12 years old)
• A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 40 per person
• Valet parking fee: EUR 40 per day
• Pet fee: EUR 40 per pet, per night (maximum EUR 100 per stay)
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

The following facilities will be closed during July, August, September, October, November, and June:

• Bar/Lounge
• Business center
• Dining venue(s)
• Fitness facilities
• Meeting facilities
• Parking area
• Sauna
• Spa
• Spa tub
• Swimming pool