Hôtel Ermitage

This property offers transfers from the cruise terminal and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a security system, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 30 per person
• Pet fee: EUR 35 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

The following facilities or services will be unavailable from November 18 2024 to February 21 2025 (dates subject to change):

• Golf course

The property will be renovating from January 6 2025 to January 10 2025 (completion date subject to change). The following areas are affected:

• Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.