Hotel Kristall-Saphir

The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Saas-Fee is in a car-free zone and can be reached only by train.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses solar and geothermal energy
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property provides guests with a city card at check-in, which offers regional Saas-Fee/Saastal discounts that vary by season. In summer, this includes access to 8 out of 9 local lifts and public transportation. In winter, this includes all PostAuto transportation and several discounts.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 May, CHF 4.50 per person, per night for adults; CHF 2.25 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
• A tax is imposed by the city: From 1 June - 31 October, CHF 7.00 per person, per night for adults; CHF 3.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

• Self parking fee: CHF 5.00 per night (in/out privileges)
• Pet fee: CHF 10 per pet, per day
• Service animals are exempt from fees
• Crib (infant bed) fee: CHF 50.0 per day
• Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.