Pousada Ello

The front desk is open daily from 7:00 AM - 7:30 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: BRL 0 per accommodation, per stay
• Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

• Pet fee: BRL 100 per accommodation, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-in fee: BRL 120 for check-in between 1:00 PM and 6:30 PM
• Late check-out fee: BRL 117 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.