Quest Palmerston

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 10:00 PM

• Saturday - Sunday: 8:00 AM - 8:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned

You'll be asked to pay the following charges at the property:

• A damage deposit of AUD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately AUD 15 per person
• Covered self parking fee: AUD 10.00 per day
• Pet deposit: AUD 100 per stay
• Pet fee: AUD 25 per pet, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: AUD 15.0 per day
• Rollaway bed fee: AUD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The property will be renovating from March 4 2024 to September 30 2024 (completion date subject to change). The following areas are affected:

• Front desk
• Guestrooms
• Hallway
• Lobby
• Meeting facilities

During renovations, the aparthotel will make every effort to minimize noise and disturbance.