Sheraton Grande Tokyo Bay Hotel

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property charges a fee for use of the outdoor garden pool (open during summer).

• Fee for buffet breakfast: approximately JPY 4000 per person
• Airport shuttle fee: JPY 30000 per person (roundtrip)
• Self parking fee: JPY 3100 per day
• Pet deposit: JPY 8000 per night
• Pet fee: JPY 8000 per pet, per night
• Service animals are exempt from fees
• Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The seasonal pool will be open from July to September.
• Pool access available from 10:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Contactless check-out is available.

The following facilities or services will be unavailable from June 17 2024 to June 23 2024 (dates subject to change):

• Sauna
• Spa
• Swimming pool

The property will be renovating from June 17 2024 to June 23 2024 (completion date subject to change). The following areas are affected:

• Sauna
• Spa
• Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.