Vacancéole - Les Balcons d'Aix

The front desk is open during the following times:

• Monday - Sunday: 8:00 AM - 11:00 AM

• Monday - Sunday: 4:00 PM - 7:00 PM

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Towels and bed linens and end-of-stay cleaning are not included for stays of 7 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s cleaning fee may apply if guests choose not to clean the accommodation prior to check-out. Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-6 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 300 per accommodation, per stay
• A tax is imposed by the city: EUR 0.95 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5.50 for children
• Pet fee: EUR 12 per pet, per day
• Service animals are exempt from fees
• Early check-in fee: EUR 75 (subject to availability)
• Housekeeping is available for an additional fee and varies based on length of stay and unit size
• Crib (infant bed) fee: EUR 12.0 per stay
• Bed sheets fee: EUR 16 per bed, per stay (or guests may bring their own)
• Towels fee: EUR 12 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

The following facilities will be closed during May, April, September, October, and November:

• One of the swimming pools
• Sauna