Ferienpark Heidesee GmbH

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property

You'll be asked to pay the following charges at the property:

• Bed sheets fee: EUR 6.5 per person, per stay

We have included all charges provided to us by the property.

• Pet fee: EUR 4.25 per pet, per night
• Service animals are exempt from fees
• Housekeeping is available for an additional fee and varies based on length of stay
• Rollaway bed fee: EUR 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).