Heide Spa Hotel & Resort

Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards; cash is not accepted
• Safety features at this property include window guards

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 2 per person, per night

We have included all charges provided to us by the property.

• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 10 AM to 10 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

The property will be renovating from April 29 2024 to May 3 2024 (completion date subject to change). The following areas are affected:

• Fitness facilities
• Sauna
• Spa
• Spa tub
• Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.