Riviera Mackay

The front desk is open during the following times:

• Monday - Saturday: 9:00 AM - 5:30 PM

• Saturday - Saturday: 9:30 AM - 5:30 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 10 AM-2 PM on public holidays.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property:

• A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

• Uncovered self parking fee: AUD 5 per day
• Extended parking fee: AUD 5 per day
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: AUD 10.0 per stay
• Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.