Schwarzwaldhotel Gengenbach

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 5:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 December - 6 January, EUR 2.30 per person, per night
• A tax is imposed by the city: From 7 January - 31 March, EUR 1.60 per person, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.30 per person, per night
• A tax is imposed by the city: From 1 November - 30 November, EUR 1.60 per person, per night

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
• Pet fee: EUR 11 per pet, per day
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Crib (infant bed) fee: EUR 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 6:30 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.