Waldhotel Wilhelmshöhe

The front desk is open during the following times:

• Tuesday - Saturday: 6:30 AM - 6:00 PM

• Sunday - Sunday: 7:30 AM - 6:00 PM

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. Reception hours are 2-6 PM on Mondays.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
• Pet fee: EUR 7.5 per pet, per night
• Service animals are exempt from fees
• Rollaway bed fee: EUR 21.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities are closed on Monday:

• Bar/lounge
• Dining venue(s)